Our Customer Reviews

Don't just take our word for it !

Read our latest customer reviews and find out why PULSE bootfitting is the right choice for you! 

We work hard to find the best fit with our skilled technicians, proprietary assessment software,
and top of the line products for the best custom fit. 

Also, find out what the industry is saying about us in our Product Reviews section. 

If you would like to provide a review, please email: team@pulserevelstoke.com OR visit our Google Business Listing 

I very rarely do a review unless it is for excellence. PULSE Boot Lab with all the people that assisted my fitting and owner Kai are par excellence. They absolutely have fitted me in the best custom fit I have experienced in 53 years,. Luckily for me. Boot Lab was there so that I could absolutely enjoy the incredible slopes of Revelstoke today with boots that have changed my skiing from driving a badly out of alignment old vehicle to a Porsche / Ferrari / Mercedes-Benz handling. I would only suggest trusting their knowledge and experience in fitting your boots as everything you've had in the past probably is not a good guideline.
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Brett Irwin
My son (who has very flexible flat feet) and I both got new boots fitted by the PULSE folks this week. I have had fitted boots before, but nothing like this. I can now feel and control my skis with small movements of my feet. They were careful to tune the choice of boot and the fit to how and where I ski. I am honestly amazed. Game changer.
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Hugh Taylor
Good morning to everyone at PULSE Boot Lab!! Thanks so much for getting my boots fitted perfectly! It took us a few test runs but now I can feel my skis again!!! So so much better than those giant boots we came in with!!! My sore toe ( ingrown one) is NO longer sore......I could kiss you all!!! Yes it was definitely worth doing a bit of work on them, test them and then a bit more adjustment.
My boots fit perfectly now.
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Andrew Griffen
Just had a great customer experience with the team at Pulse. My new boots needed some tweaking before the winter and Kai and crew were awesome to work with. They went above and beyond my expectations. I've worked with a ton of boot fitters over the years and I can say confidently that these guys are the real deal - knowledgeable, fairly priced and they let my dog hang out in the shop during my fitting, it doesn't get better than that.
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Ron Betts
My old boots had been feeling sloppy, so I went here to have them tweaked. Instead, I came away with new boots with custom footbeds and liners. My wallet was lighter, and – I won't lie – the fitting process is quite uncomfortable and the first week of skiing is... quite uncomfortable as well. But I could not be happier; I've never felt more in control of my skiing. Every aspect has improved: better control, less effort, higher speed, more confident jumping, more confident on very steep terrain. The difference is AMAZING.
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Scott McKay
Pulse Boot lab saved my vacation.. After being plagued with issues with other boots they were determined to get me sorted out. They worked logically through the issues until they were all gone. I am finally able to concentrate on skiing instead of unbearable foot pain. My skiing improved and I met some really cool people. Double win.. Highly recommended... I'd go out of my way to deal with them again in the future.
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Simon Chambers
Would like to thank Kai, Kelly and all the guys who helped my wife and I with new boots, the knowledge and customer service that they provide is second to none. They helped my wife find a boot that would offer her everything her race boot did but also a boot and liner that still performed as her race boot but was more comfortable. And me well they helped me out when my nice new boots I had purchased in the UK started to give me problems, speaking to Kai about it he unearthed the fact i had been sold a boot that was too big for me (26.5), and opened my eyes to the correct fitting boot size (25) and foot beds. We did revisit the store a couple times after the first fitting for little tweaks and they were always happy to help and provide a coffee while the work was being done. If you are in the area and looking for new boots don’t hesitate to go and see them about boots...you won’t regret it!!!!!
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Gareth Lince
I have to thank the Pulse team so much for the boot fitting (25 down to 23.5). I cannot believe the difference in my ability to get down the hill on skis with a confidence I didn't have before (it's reassuring to be able to make my skis turn.. even my powder skis). I appreciate your willingness to fix sensitive areas but also your encouragement to use the boots as intended. I may have just put my snowboard away for the winter. Also super stoked that I may actually be ready for Girls Do Ski next season. Cheers!
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Jennifer Broadwell
After two years of horrible boot problems (I'm talking more bone spurs than you can imagine people), and two years of not giving in on the whole "custom boot" thing, I finally gave Kai and the rest of the team green light to properly fit me in a pair of boots. As others have said, one of the best decision I've made in terms of ski gear yet! If anything is worth spending that much money for in your ski gear (aside from a beacon), it's definitely boots. They do not have a huge selection of boots, but that's what makes it so good. They're super knowledgeable about the boots they carry and they WILL find something that fits your type of foot. Thanks guys! My feet feel great once again!
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Francis Courtois
I came to Revelstoke on a heli ski trip. After 2 days of crossed tips and not being able to keep or control my skis, I was complaining that my boots seemed to be too big. The guides recommended I go see Kai at Pulse and boy were they right! I walked in and was immediately greated with a friendly "how can I help you?" Told him my boots were terrible and I needed new ones. Kai got to work accessing my foot and told me what I needed. He guided me through the fitting process, telling me what I should be expecting and feeling every step of the way. There are parts of my foot I didn’t even know I had that are now being supported through the injection liners. I took the boots skiing on the last Heli day and noticed a huge difference in my skiing. Thanks Kai!
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Brittania Cogan
I treated myself to a new pair of boots and injection liners from Pulse and it has made a massive improvement to my skiing experience. I wish I'd realized sooner just how important it is to have proper fitting boots. Without the pressure points, numbness and poor foot position I have been experiencing for years, I now am able to use my feet and ankles more effectively, giving me much more edge control and feedback from the skis. This has allowed me to make technical improvements that have brought my skiing to a new level. I had always been told that my narrow heels, bunions, high arches and skinny calves were impossible to fit correctly, and I would just have to "make do." That's so not the case.
Go to Pulse. See Kai and his team. Revolutionize your skiing.
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Abigail Lixfeld
The short of it, PULSE Boot Lab is awesome and if you are in need of a new boot or work done on an old one I highly recommend going to see the folks at PULSE. I have seen a number of boot fitters over the years. I have narrow, challenging feet to fit into the ski boot. I have even had boot fitters tell me that I will never find a ski boot for me. Heartbreaking news. I was a ski instructor for 5 seasons and am kicking off my 3rd year on patrol. I spend over 100 days in my alpine boots alone, 5 days per week, 9 hours per day. I need a boot that I can wear all day and I want a boot that performs. I have had one boot fitter in my past who was truly incredible. She understood the importance of mm's in the fit of a boot and understood my needs and values as someone who works in ski boots. She lives in Colorado. I live in Alberta now. I have been looking (all over Western Canada) for someone similar. I stopped in to talk to Kai and Matt on a whim. I had given up on finding someone great to work with. I initially went in to talk about my touring boots. I was inquiring about thermal liners and they directed me towards a foot bed - a less expensive option I will note. Very cool. The next day my partner and I both ended up purchasing new alpine boots/liners/foot beds from PULSE. The guys used similar techniques as my beloved boot fitter from Colorado. We worked with Kai and Matt over several days. I greatly appreciated the time they were willing to spend with us to make sure they got it right. They are quality people who care about skiers. They get it. While we haven't gotten out on snow in our new boots just yet, we are feeling optimistic about the season. I feel confident that the guys at PULSE will help us with any boot fitting necessary along the way.
They treat boot fitting as a craft and are well-worth the drive!
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Madeline Martin
Kai, Kelly and team bring true professionalism to the boot fitting world. Our year started out with our son getting new boots at another shop, the year before had the rest of our family getting boots at the same shop. After countless trips back for "tuning the fit" we were hopeful for the upcoming year. First day out my son who never complains couldn't finish out the day in his boots. Down we went to try out the "new guy". The team had a look and offered to try somethings out on the boys boots. I had hem have a look at my boots as well as they were still pinching. Kai was called over to have a look and gave me the low down. "Your boots are to big". How could that be I just had them "fit for me". Kai walked me through his process. Then offered: "the Guarantee". My boots will fit or I'll take them back. So I spent a couple hrs in the shop that night and off we went for day 2. Wow is all I can say. I have been chasing a well fit boot for, well let's just say forever, I found them that day I haven't even been in for a touch up. Trace was not so lucky, still having issues we were back in the shop Kai laid it all out for us, we could continue to fight the boot or get one that will work for his foot. 2 days of skiing down already we went for the new boots. Day 3 we made a full day. Next up Stacy was still struggling with her "new" boots, Kai went through his fitting with Stacy and came up with a plan. Again Guaranteeing a fit. Stacy bit the bullet and went for the guarantee, her skiing improved tenfold the first run, she was no longer fighting the boots the other shop had put her in. You might start to think wow these guys really can sell boots, but then we get to Kyla. I have never seen such determination to make boots fit. They worked for a what seemed like a week grinding, fitting, flexing, stretching, every day he worked on them not giving up, finally finding the problem, a hidden issue with the very tip of the inside of the liner in the boot. All for the price of a pair of ski socks on boots they never sold. True professionalism!
I can't say enough good things about Pulse. If you are looking for new boots their services are worth the trip to Revy.
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The Malcolm Family

Product Reviews

Our most recent review in the industry came from Blister Review.  We were thrilled to be featured on their podcast. 
Particularly, if you like to geek out with tech-talk, tune in and enjoy!

New Innovations in Bootfitting with Pulse Boot Lab

“Are you one of the many people who have ever wished that your ski touring boots were a bit stiffer or more comfortable? Well then listen up, because the bootfitters at Pulse Boot Lab in Revelstoke have come up with a number of innovative ways to achieve both…”

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